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Delivery
Can I have my items delivered in another country?
Yes. The international shipping fee is based on international courier rates, and is computed based on the weight of the package and the destination.Kindly check here for International Shipping Rates
International orders may be subject to import duties and/or taxes, which are levied once your package reaches that country. Feng Shui by PakBet TV ships your package DDU (duties and taxes unpaid). When it delivers the package, international courier will collect from the recipient any import duties and/or taxes levied by the country-s customs agency. You may also be required to submit additional documents for customs compliance, which we will inform you about via email prior to finalizing your order. For more information regarding a specific country-s custom policies, please contact that country-s customs office.
How do I change or amend my delivery address?
We cannot change the shipping address details once the order has been placed.Please get in touch with our friendly Customer Support Team through the channels below.
Can I have my items delivered in another country?
We do not ship outside of the Philippines. We only offer delivery services within the areas covered by our authorized courier (GoGoXpress) in the Philippines.Kindly check GoGoXpress for the complete delivery coverage.
How long does delivery usually take?
Below are the estimated time frames from date of purchase:Metro Manila: 3-5 working daysLuzon: 5-8 working daysVisayas: 8-10 working daysMindanao: 10-12 working days
For home delivery, our courier only delivers Monday to Saturday, 8 am to 5 pm.
We can only provide estimates and more detailed information may be viewed on your order status once the items have been shipped. We will allocate additional days for cases of unforeseen events such as natural calamities.
How to check your delivery status for Home delivery:
Please locate your tracking number from the delivery confirmation e-mail.
Kindly allow 24-48 hours after you have received the delivery confirmation e-mail to reflect the status of your order.
You may visit GogoXpress and enter the tracking number indicated on your confirmation e-mail.
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Feng Shui by PakBet TV
Unit 1004 Cityland Shaw Tower
Corner St. Francis, Shaw Blvd.
Mandaluyong City Philippines
Hours:
Monday – Sunday
8 am – 5pm
Public Holidays - CLOSED
